Frequently Asked Questions

常見問題

Quick Guide

  • 最少為兩人成團。
    At least 2 people.

  • 滿三歲以上至八十歲以下即可參加
    1. 滿三歲以上十二歲以下為兒童收費標準
    2. 十二歲以上為大人收費標準
    3. 十二歲以下至七歲兒童可以自己划一板(可視現場狀況)

    1. 12 years old and above.
    2. Kids under 12 years “may” can paddle with themself.
    3.Child under 6 years to 3 years can paddle with parents.

  • 三歲以上七歲以下可與大人共版體驗活動
    Children ages 3 to 7 can share the experience with adults.

  • 歡迎攜帶寵物參加立槳,需配戴鏈子與寵物救生衣(提供租借)

    Pets are required to participate in stand-up paddle with a chain and pet life jacket

  • 建議服裝 :泳裝或是運動輕便服裝,冬天可洋蔥式穿法

    日常防曬 :臉部及肩頸上手臂建議擦一下防曬

    可以攜帶 :水/帽子/墨鏡/手機(需自備眼鏡繩或手機防水袋)

    集合地點資訊:集合地點沒有廁所,最近的廁所在向山遊客中心

    Swimwear or sports clothing

    Sun protection is recommended

    You can bring the following: Water/hat/sunglasses/mobile phone (Please bring your own glasses cord or waterproof bag.)

    No toilets are at the meeting point, the nearest toilet is at Xiangshan Visitor Center

  • 個人因素:
    1.活動前三天取消----全額退費
    2.活動前一天取消----收取活動費用50%
    3.活動當天取消-------不予退費
    4.活動前兩小時內無法更改體驗時段,無法配合者不予退費
    ______________________________

    氣候因素:
    以下情況學員可選延期一年或全額退費:
    1.陸上颱風警報期間(根據中央氣象局),活動一律停止
    2.當天活動出發前接獲我們通知氣候不佳不適合活動
    3.抵達活動現場後,教練當下判斷氣候不佳或有不適宜下板的情形,將停止活動

    以下情況不予退費
    1.
    下板三十分鐘後因天氣因素提早結束行程
    2.學員因個人因素沒完成活動體驗______________________________

    遲到辦法:
    1.若學員因個人因素沒有及時抵達現場,不予延長活動時間
    2.學員若是遲到30分鐘以上且無法聯繫則無條件取消活動,不予退費
    ______________________________

    Personal factors:

    Cancellations made 3 days prior to the event - full refund

    Cancellations made the day before the event - 50% of the activity fee will be charged

    Day of the event -No refunds will be given for cancellations

    The experience period cannot be changed within two hours before the event, and no refund will be given for those who cannot cooperate.
    ______________________________

    Climatic factors:
    In the following cases, you can choose to extend the fee for one year or refund it in full

    During the onshore typhoon warning, all activities are suspended

    If we are informed before departure of the activity on the day that the weather was not suitable for the activity

    After arriving at the event site, the instructor will stop the activity if we judge that the weather is bad or there will be any problems that would make the activity unsafe

    No refunds will be given in the following cases

    The tour ends 30 minutes early after the board due to weather conditions

    participant did not complete the activity due to personal factors
    ______________________________

    Late arrival rules:

    If the trainee does not arrive at the site in time due to personal factors, the activity time will not be extended

    If the participant is more than 30 minutes late and cannot be contacted, the activity will be cancelled unconditionally and no refund will be given

快速導覽

Information

其他資訊

AT A GLANCE

  • Stand up paddleboard touring with the SUP experts

  • SUP guided tour of Sun Moon Lake(Taiwan)

  • Professional and high standard event organisation

  • Highly qualified Paddleboarding Coach

  • High quality equipment, we use the best kit on the market

  • Paddleboarding in a stunning location with a chance to see extraordinary mountain and lake views

  • 2-3 hours tour

  • Efficient paddling in the lake

  • Techniques to help stabilise you in challenging conditions

  • Using Camera(DSLR) and drone

INCLUSIONS

  • High quality equipment, we use the best kit to make your experience more comfortable and enjoyable

  • A choice of using an inflatable touring board or a touring hardboard

  • Full stand up paddling equipment, paddleboard, paddle, life vest , guide belt and leash

    Tour from a highly qualified stand up paddleboarding and adventure guides

  • Group first aid kit with qualified first aiders

  • Unfettered local knowledge

  • Photographs taken during the activity to help capture the moments

WHAT TO BRING

  • Appropriate water sport shoes or sandals

  • Swimwear or shorts (to wear underneath the longjohn wetsuit)

  • Jacket or jumper (to wear on the water just in case it is chilly)

  • Snacks, lunch and water bottle (please NO single use plastic bottles as we care about protecting the environment)

  • Suncream, sun hat and sunglasses

  • Personal medication(s)

  • Change of (warm) clothes, footwear and spare set of underwear for after your activity (just in case you go for a swim)

MIN NUMBERS

  • We require a min. number of 2 participants for the tour to run.

LOCATION

  • We are based in Sun Moon Lake in Nantou (Taiwan). Here

ACCOMMODATION

  • If you require accommodation, please discuss your needs with us, we will be only too happy to help with arranging accommodation for you. The accommodation options include cottages, luxury hotels, hostels or quaint inns, so there’s certain to be something to suit your needs and your budget. Take a look at our recommendations here.

HAVE ANY QUESTIONS?

  • We have put together an extensive list of FAQs to help you with booking onto a SUP activity with us. If you wish to discuss any aspect of the activity, please send our team a message we will be more than happy to help.

行程重點

  • 專業教練陪同划行

  • 湖面導覽介紹

  • 高標準環境風險掌控

  • 教練皆經過相關培訓認證

  • 使用全球知名品牌(Starboard)

  • 在環山圍繞的美景平靜水域,完全適合初學者

  • 2-3小時左右行程

  • 全台最大高山平靜水域,適合初學者

  • 教練將隨時在側協助,循序漸進完成站立划槳

  • 使用單眼相機與空拍機紀錄

  • 上岸後立即傳送照片(Airdrop)

行程包含

  • 高品質裝備,使用世界知名領導品牌

  • 行程將搭配使用充氣版與硬板

  • 全程使用完整立槳設備:槳、立槳板、腳繩

  • 相關培訓合格教練帶團

  • 急救包

  • 在地導覽解說

  • 單眼相機與空拍機隨時紀錄瞬

攜帶物品

  • 拖鞋即可,板子上我們將會赤腳

  • 泳裝以及運動服裝(建議穿著排汗材質服裝)

  • 冬天可穿著外套或套頭衫(在水上穿著以防天氣寒冷)- 冬天

  • 可以攜帶小點心、餐點、水(建議使用環保杯)

  • 防曬霜、遮陽帽和太陽鏡

  • 個人用藥

  • 活動後更換(保暖)衣服、鞋類和備用內衣(上岸後更換)

報名人數

  • 至少兩位報名

集合地點

住宿

  • 如果您在尋找住宿,歡迎與我們聯繫,我們將為您推薦日月潭周圍相關住宿資訊,或者,您可以參考我們推薦的民宿,點我連結

更多其他問題?

  • 如果您除了對於以上問題或者客製化行程還有更多需要瞭解的部分,您可以直接聯繫我們團隊,我們將非常樂意提供協助。